Job Summary

The dispatcher will be responsible for coordinating the dispatch of drivers and vehicles to designated locations based on customer requests and specifications. This role requires excellent communication skills and the ability to efficiently manage schedules and records to ensure optimal vehicle movement and service delivery.

 Duties and Responsibilities

• Assign workers and vehicles to appropriate locations in response to customer requests, specifications, or needs, utilizing radios and/or telephones
• Prepare daily work schedules and manage run schedules to ensure timely and efficient movement of vehicles
• Accurately record and maintain files and records of customer requests, work or services performed, and dispatch information.
• Monitor vehicle movement and schedules to ensure efficiency and adherence to plans
• Communicate with drivers to provide updates and resolve any issues that may arise during transit
• Ensure compliance with company policies, industry regulations, and safety standards
• Complete data entry tasks
• Perform other duties as assigned

 Qualifications

• High School Diploma
• Minimum of two (2) years’ experience as a dispatcher or in a similar role within the transportation or logistics industry
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and work under pressure
• Proficiency in using dispatch and scheduling software